DELIVERY INFORMATION

The time scales shown below are guides only. We have no control over any consignments once they enter the various delivery networks. We offer no guarantees that orders will be received by specific dates.

PLEASE CONTACT US IF YOU HAVE NOT RECEIVED YOUR PARCEL WITHIN 7 DAYS OF RECEIVING THE DESPATCH EMAIL SO THAT WE CAN LOOK INTO IT.

Please note that we cannot write notes on individual parcels. If you want the parcel delivered to a neighbour or left in a safe place if you are out, please leave a note on your door for the post man.

Add product to cart and the postage options will be shown on the basket.

Below is a list of the charges. Delivery estimates shown apply to working days (Monday-Friday) excluding any public holidays for orders received before 12 noon.

Various delivery methods may be used but they will be of a similar time scale. Where a courier is used, if there is no one in to sign for the parcel, it may be taken to the local access point.

UK – Standard Delivery (Tracked) – approximately 3-4 working days
UK – Premium Delivery (Tracked) – approximately 1-2 working days
UK – Courier Delivery*  (Tracked) – approximately 1-3 working days
PLEASE NOTE: Courier Delivery is by either UPS or DPD and they no longer guarantee next day delivery although 95% of the time it will arrive as expected.
* Orders received before 2pm Monday – 2pm Thursday – delivered next day.
* Orders received after 2pm Thursday and before 2pm Friday – delivered Monday.
* Orders received after 2pm Friday, Saturday and Sunday – delivered Tuesday.
Please note that during November and December, all delivery methods may take longer.

Standard Delivery: £2.95
Premium Delivery: £3.95
Courier Delivery*: £7.95

* Courier deliveries and orders more than 2kg may take up to 72 hours to:
The Scottish Highlands and Islands – £33.95
Channel Islands – £33.95
Isle of Man – £33.95
Northern Ireland – £14.95
Isle of Wight – £8.95

OVERSEAS ORDERS

ALL overseas deliveries must be quoted for before ordering. The method of despatch will depend on your country and the weight and value of your order.